You can help me find my lost phone.
You can help me find my lost phone.
You can join an adventure to help me find my lost phone, which looks like the phone in the following picture.
**Summary**
- (1) I lost the phone at a train station.
- (1) DART Lost and Found claims to either have no phones turned in or has phones which aren't mine.
- (2) I cannot track the lost phone after a mistake where I swapped the data service to a new phone.
- (3) DART Public Records Center has not provided any recording yet, which will help me determine exactly how the phone was lost.
- (4) The IMEI(s) have been reported to the police and ecoATM.
Here is more information about this search.
1. DART: I lost the phone at Downtown Carrolton Dart Station between 4:00 PM and 6:00 PM on Wednesday, July 15th, 2026, while running to the last back-end door of the train.
1.1 The lost phone was not in any location I checked up to 30 minutes later.
1.2 No one answered the lost phone when called and the phone kept ringing until voicemail.
1.3 A fare officer recommended checking the DART Lost and Found (at Akard Station) on Thursday, July 16th, 2026.
1.4 The DART Lost and Found claims Security did not have a phone in their possession at 8 AM (when the office opens) on Thursday, July 16th, 2026.
1.5 A DART daily blog post ( https://dartdaily.dart.org/home/find-your-stuff-at-dart-lost-and-found ) indicates lost items are delivered to the office on Monday and Friday.
1.6 I called DART Lost and Found on Friday, July 17, 2026 at 9:53 AM who confirmed items aren't delivered until after 4 PM on Friday.
1.7.- I checked the DART Lost and Found on Friday, July 17, 2026 at 4:00 PM and at 4:50 PM.
1.7.a The employee claimed during the first check that there was a missing Samsung Galaxy S20 Ultra and to confirm the case color and lock-screen. Then, denied the existence of my phone and refused to view the pictures I had.
1.7.b The employee claimed during the second check that there is not a Samsung Galaxy S20 Ultra.
1.8 I checked the DART Lost and Found on Monday, July 20, 2026 at 4:50 PM. The employee claimed there was not any phones turned in since Monday, July 13, 2026.
1.9 I checked the DART Lost and Found on Wednesday, July 22, 2026 at 10:25 AM. The employee claimed there were Samsung phones turned in, but none which matched the description I provided.
1.10 I checked the DART Lost and Found on Friday, July 24, 2026 at 8:47 AM. The employee claimed the phone cannot be confirmed without providing the service provider on the phone, but the phone does not have a service provider due to the events explained in (2.).
2. NETWORK: I have not been able to track the phone's location since 7 PM on Wednesday, July 15th, 2026 due to a carrier line transfer.
2.1.. Google Find Hub showed the device at 14% with the location off, which means I also enabled power saving prior to losing my phone.
2.1.1 Google Find Hub locked the phone and added a contact message and phone number icon to the lock screen (allegedly).
2.2.. Google Find Hub stopped working after my phone lost mobile data when
2.2.1 I attempted to log in to a Google Account requiring a verification code sent to my phone number.
2.2.2 My carrier does not let you access text messages from the dashboard.
2.2.3 I swapped my phone number to another phone in my possession.
2.2.4 These actions (in 2.2...) disabled the mobile data and phone number line on my lost phone.
2.2.5 My carrier cannot swap the service back to the lost phone due to how eSims work.
2.3.. Samsung SmartThings cannot find my device using Bluetooth pings.
2.3.1 My phone has Bluetooth enabled, but I do not remember enabling offline-tracking which uses Bluetooth to track the phone.
2.4.. My carrier cannot perform cell tower triangulation to locate the phone.
2.5.. DART police refused to investigate a lost or stolen phone until time has passed.
2.5.1 Therefore, police refuse to perform cell tower triangulation to locate the phone.
2.5.2 Police recommended checking the DART office at Akard Station a few more days to find my phone on Thursday, July 16th, 2026.
2.6 DART police are contacted again on Thursday, July 24th, 2026 and a report is created.
3. EVIDENCE: I have requested security camera footage from DART.
3.1 Security camera footage has been provided between 5:00 PM and 6:00 PM on July 15th, Wednesday, 2026.
3.1.a Security camera footage shows me checking locations I could have lost the phone (referenced in 1.1) at 5:23:40 PM.
3.1.b Security camera footage confirms phone wasn't on the ground at 5:01 PM.
3.2 Awaiting Camera Footage between 4:00 PM and 6:00 PM on July 15th, Wednesday, 2026.
"""
Security camera footage is requested for a lost or stolen phone incident which occurred between 4:00 PM and 5:00 PM on July 15th, Wednesday, 2026.
Here is more information about the requested cameras based on "Dart Public Records Center Public Information Act Request W013055-071626" which is related to "Dart Police Department police report #DTC26005476".
The cameras requested include any footage [from Downtown Carrolton Dart Station] which show
1. the bridge on the elevator, the area beneath this bridge on the elevator,
2. or any footage which can show people entering the last door of the last car of the train which heads from north to south train (from downtown carrolltown dart station to farmers branch station).
Here is more information about the requested cameras based on "Dart Public Records Center Public Information Act Request W013055-071626"
Cameras pointed towards the elevator near/at/past the "EXIT" sign shown in 024_CAR_NB_PT-2026-07-15_17h00min00s000ms.mp4 are requested.
024_CAR_NB_PT-2026-07-15_17h00min00s000ms.mp4 shows part of the requested view, but there is a structure blocking the requested view.
024_CAR_NB_PT-2026-07-15_17h00min00s000ms.mp4 shows the back of the train which is opposite of the requested train. Preferably, a camera which can show a person entering the back of the last door of the last car of the other train is requested.
---
035_CAR_NB_PT-2026-07-15_17h00min00s000ms.mp4 is not a requested view.
038_CAR_NB_TM-2026-07-15_17h00min00s000ms.mp4 is not a requested view.
038_CAR_NB_TM-2026-07-15_17h00min00s000ms_1.mp4 is not a requested view.
038_CAR_NB_TM-2026-07-15_17h00min00s000ms_2.mp4 is not a requested view.
040_CAR_NB_PT-2026-07-15_17h00min00s000ms.mp4 is not a requested view.
"""
4. ALTERNATIVE: I have reported lost phone claims with other people who may be in contact with the phone.
4.1 My carrier cannot report the IMEI of the lost phone.
4.2 I have reported the IMEI(s) of the lost phone to ecoATM in a phone call, and filled out the online form.
4.3 I have reported the IMEI(s) of the lost phone to the police.
- Carrolton PD: Report #2026800227
- DART: Officer #548 A Grimes
This post is published to social media pages on Wednesday, July 22, 2026.
1. YouTube: Monday, July 27, 2026
2. Reddit: https://www.reddit.com/r/Dallas/comments/1v3klpc/you_can_join_an_adventure_to_help_me_find_my_lost/ from Wednesday, July 22 to Friday, July 24 at 12 PM.